Remote support
$45/hour30-minute minimum; then billed in 15-minute increments.
Pricing
Clear pricing without pretending every problem is identical.
Defined services use fixed or starting prices. Unpredictable troubleshooting is billed hourly or quoted after an assessment. Additional work is always discussed first.
Support rates
Drop-off support
$55/hourFor troubleshooting and hands-on work performed off-site.
Residential on-site support
$75/hourOne-hour minimum. Standard-area travel is included.
Small-business support
$95/hourFor business systems, users, documentation, and time-sensitive support.
Diagnostic assessment
$30Covers initial assessment and recommended next steps.
Same-day or expedited service
1.5× standard rateWhen schedule and scope allow.
Popular services
Common starting prices
New Computer Setup
Updates, core settings, account setup, and basic software installation.
Computer Cleanup & Tune-Up
Performance review, updates, startup cleanup, and basic health checks.
Data Transfer
For working devices and healthy storage. Final price depends on scope.
Wi-Fi Help
Basic troubleshooting and setup. Larger or complex networks are quoted.
Printer Setup
Connect one printer and up to two devices. Mechanical repair is excluded.
Malware Cleanup
Standard cleanup and system checks. Severe damage may require more work.
Pricing policy
Fixed pricing is used for tightly defined work. “Starting at” pricing is used when device count, data size, condition, or complexity may change the job. Unknown or custom issues receive an estimate or hourly rate.
Parts, subscriptions, software, parking, tolls, and outside-area travel are separate when applicable and approved before purchase.
Diagnostic fees are not free estimates
Diagnostic charges cover time and expertise used to identify a problem and recommend the next step. They apply even if a device is not repairable or you choose not to continue.
Not sure which option fits?
Describe the problem and I will recommend the most practical service type.