Technology Lesson
Includes up to 1 hour
One-on-one teaching for a main topic or device, such as email, files, photos, cloud storage, video calls, scam awareness, or everyday device use.
Pricing
Clear service packages with no surprise labor charges.
Each package includes a set amount of labor time for the related service. If more time is needed, I will explain what remains and get your approval before continuing.
Residential support
Common home technology services
Package pricing covers one primary device, one main topic, or one clearly defined service unless otherwise stated.
Remote Residential Support
Includes up to 1 hour
Scheduled remote help for software, email, accounts, settings, updates, and other issues that do not require a house call.
Printer or Basic Device Setup
Includes up to 1 hour
Setup and connection help for one printer or basic device. Mechanical repair and replacement parts are not included.
Computer Tune-Up
Includes up to 1 hour
Performance review, updates, startup cleanup, storage checks, and basic system-health work for one computer.
General Computer Troubleshooting
Includes up to 1 hour
Diagnosis and practical help for one primary computer or clearly defined technology problem.
Data Transfer & Backup Setup
Includes up to 90 minutes of active labor
File transfers between working devices, cloud-storage setup, photo organization, or a practical backup configuration. Passive copy time is not billed as active labor.
Malware & Security Help
Includes up to 90 minutes
Malware checks, suspicious-popup help, account-security review, multi-factor authentication, password-manager setup, and scam-response guidance.
Wi-Fi & Home Network Help
Includes up to 90 minutes
Troubleshooting for weak coverage, router or mesh setup, dead zones, connection failures, and home-office networking.
New Computer Setup
Includes up to 2 hours
Setup for one primary computer, including updates, bloatware removal, software installation, email, browser, basic security, personalization, device connections, and related priorities.
Additional approved time
Continue only when it makes sense.
When the included package time is nearly used, I will explain the remaining work. You choose whether to continue, stop, or schedule another appointment.
Additional residential labor
$23 per 30 minutesUsed only after the included package time, with your approval before work continues.
Additional Wi-Fi or home-network labor
$30 per 30 minutesUsed for approved network work beyond the included package time.
Additional small-business labor
$48 per 30 minutesUsed for approved business work beyond the included package time.
Small-business support
Practical help without a full-time IT department
Remote Business Support
Includes up to 1 hour
Remote help for business software, email, user accounts, settings, and everyday workstation problems.
General Business Troubleshooting
Includes up to 1 hour
Diagnosis and support for one defined business technology issue or primary workstation.
Network or Office Assessment
Includes up to 90 minutes
A focused review of office connectivity, equipment, workflow concerns, and practical next steps.
Workstation Setup
Includes up to 2 hours
Setup for one employee workstation, including updates, core software, business email, account access, printers, and basic security configuration.
Projects & Recurring Support
Scope agreed in advance
Larger projects, multi-device work, documentation, recurring support, and ongoing business needs are quoted individually.
What package pricing includes
Package prices cover labor for the stated service and included time. During that time, we focus on the related tasks that matter most to you.
Parts, hardware, paid software, subscriptions, parking, tolls, third-party services, and travel outside the standard Dayton service area are separate when applicable and approved before purchase.
Important scope details
Unrelated problems, additional devices, severe hardware failure, or work outside the original service may require additional approved time, another package, or a custom quote.
Diagnostic time still has value even when a device cannot be repaired or replacement is the better recommendation.
Not sure which service fits?
Describe what is happening and I will recommend the most practical package.